Shipping policy
PROCESSING & PRODUCTION TIME
Every item at Good Vibes Tee is made to order — we don't hold pre-made inventory, so each piece is printed specifically for you after you place your order. Production typically takes 2–5 business days before your order ships, not including weekends or holidays. During high-volume periods (holidays, promotions), production may take slightly longer.
SHIPPING TIME
Once your order ships, standard delivery within the US typically takes an additional 2–5 business days, depending on your location. Total time from order to delivery is generally 4–10 business days.
You'll receive a shipping confirmation email with tracking information as soon as your order leaves production.
SHIPPING DESTINATIONS
At this time, Good Vibes Tee ships only within the United States. We do not currently offer international shipping.
SHIPPING COSTS
Shipping costs are calculated at checkout based on your order size and delivery address.
MULTIPLE ITEMS
If your order contains multiple items, they may be printed by different production partners and could arrive in separate packages, sometimes on different days. This is normal and doesn't indicate an issue with your order.
ORDER TRACKING
Once your order ships, you'll receive an email with a tracking number so you can follow its progress.
DELAYS
Production delays: Occasionally, production takes longer than expected due to high order volume, holidays, or supply issues. If your order hasn't shipped within the expected production window, reach out to us directly at support@goodvibestee.com with your order number and we'll look into it.
Shipping delays: Once your order has shipped, transit delays are outside of our control and are handled by the carrier. If your tracking shows a delay, we ask that you first contact the carrier (USPS by default, unless you selected an alternate carrier or expedited service at checkout) — they're best positioned to locate your package or provide an updated delivery estimate. If the carrier can't resolve it, reach out to us at support@goodvibestee.com and we'll help from there.
LOST OR DAMAGED PACKAGES
If your tracking shows your package as lost, stuck, or significantly delayed, we ask that you first reach out directly to the carrier (USPS by default, unless you selected an alternate carrier or expedited service at checkout). Carriers can often locate a package, confirm delivery details, or resolve the issue faster than we can on our end, since they're the ones physically handling your shipment.
If you've contacted the carrier and the issue still isn't resolved, reach out to us at support@goodvibestee.com with your order number and we'll take it from there.
If your package arrives visibly damaged, please contact us directly at support@goodvibestee.com with your order number and a photo of the damage, and we'll help make it right.